Business support specialists

Client Services Manager for Facilities Management Company, Central London

This is a fantastic opportunity to join this high-profile Facilities Management Company in the heart of Central London which has a dynamic culture and undeniable standard for excellence. This brand new role offers a great chance to exhibit your management skills within a corporate setting that has a wonderful ethos.

We are looking for a Client Services Manager who will be a key member of the Commercial Front of House business. You will be reporting to the Head of Commercial Experience while being a senior member of the operations team driving business performance, employee engagement and being a champion of their company values. You’ll be in charge of managing a team of Account Managers (2) who are responsible for supervising front of house contracts for premium office buildings and companies in Central London. The key part of this job is to boost the reception teams’ performance on-site and handle important client relationships strategically.

For this role, you will be a polished and sophisticated candidate with a strong background in contract management and team management (a high end customer service industry is desirable but not mandatory).  Your Microsoft Office skills will be second to none and you will be incredibly organised day-to-day.  In terms of soft skills, you will be confident, likeable and straight-talking with an ability to professionally inspire your account managers. Having excellent attention to detail and being well-presented are also key components for this role.

This is a wonderful opportunity to enhance your managerial skills within this incredible company.  APPLY TODAY.